Privacy policy
Last Updated: 5 February, 2026
Introduction
Welcome to The Naive Company ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and your rights in relation to your personal data.
By using our website thenaivecompany.com or any of our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Payment information (e.g., credit card details)
1.2 Non-Personal Information:
- Browser type and version
- Operating system
- IP address
- Cookies and usage data
- Device information
1.3 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- Providing and maintaining our services
- Processing transactions and sending related information
- Improving our website and services
- Sending newsletters, marketing or promotional materials, and other information that may be of interest to you
- Responding to your comments, questions, and customer service requests
- Monitoring and analyzing usage and trends to improve your experience with our services
- Detecting, preventing, and addressing technical issues
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With service providers who assist us in operating our website or conducting our business, as long as those parties agree to keep this information confidential.
- When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
- In connection with a merger, sale, or acquisition of all or a portion of our business.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have certain rights concerning your personal data, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal data.
- Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the email.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites.
7. Children's Privacy
Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@thenaivecompany.com
- By visiting this page on our website: thenaivecompany.com
- By mail: 75 Parsons Green Lane, London, United Kingdom, SW6 4JA